Sales and Service Scenarios using SAP Generative AI Hub

Clean Core, BTP-native AI agents for SAP S/4 HANA

Traditional SAP interactions require navigating multiple transaction codes and fields, creating friction for sales and service teams. YUNIT SL designs AI agents that wrap SAP ERP through validated integration layers — reducing interaction complexity while maintaining full data integrity and auditability.

Architecture: Clean Core on BTP

Our implementation follows SAP Clean Core methodology: all extensions run side-by-side on SAP Business Technology Platform, with no direct customisation of the S/4 HANA core. This protects your upgrade path and ensures compatibility with future SAP releases.

Integration Layer

The AI agent communicates with SAP through a controlled set of validated API tools:

Security & Compliance Features

SAP Generative AI Hub

When using SAP's own AI infrastructure, the agent runs within the SAP BTP ecosystem, making it suitable for organisations with data residency requirements within the SAP cloud. For organisations that prefer flexibility or need multi-provider AI, see our custom Claude-based implementation.

Interested in a demonstration? Contact us directly:

ingo.taraske@yunit.tech